User Support Specialist - state farm № them. Vakhrushev
2 weeks ago

Job summary
CACI seeks a detail-oriented User Support Specialist with superior interpersonal, organizational and communications skills to provide support to CDC's National Healthcare Safety Network (NHSN).
- Serve as the first point of contact for NHSN users submitting inquiries through the help desk system or email.
- Respond to and resolve Tier 1 help desk tickets related to common issues such as user accounts and access.
Job description
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