Akmal Tulyaganov

Results-driven Sales and Fundraising professional with experience in door-to-door fundraising, customer

service, banking, call centers, and sales management. Proven ability to quickly build rapport, communicate

persuasively, and consistently achieve performance targets. Strong background in customer engagement,

objection handling, and relationship building across international and Canadian environments.

PROFESSIONAL EXPERIENCE

Fundraiser – Door-to-Door

TNI The Network Inc., Calgary, AB

• Represent charitable organizations through face-to-face residential outreach

• Build strong rapport quickly and engage potential donors effectively

• Consistently meet or exceed weekly fundraising targets

• Maintain accurate donor records and follow ethical fundraising standards

• Adapt communication style to connect with diverse communities

Sales & Lease Manager

Trilliant Tashkent Business Park, Tashkent, Uzbekistan

• Analyzed market trends to identify new business opportunities

• Expanded into new profitable territories

• Built long-term relationships with clients and partners

• Demonstrated services and negotiated agreements with prospective tenants

Dealing Specialist – Treasury Department

Ipak Yuli Bank, Tashkent, Uzbekistan

• Supported treasury operations and financial transactions

• Assisted in monitoring financial activity and documentation accuracy

Nov 2024 – Present

Sep 2023 – Jun 2024

Apr 2023 – Sep 2023• Worked with internal departments to ensure compliance procedures

Bank Call Centre Employee

Ipak Yuli Bank, Tashkent, Uzbekistan

• Managed high-volume inbound customer calls

• Provided banking product information and resolved customer inquiries

• Processed requests and updated customer records

Exam Invigilator

British Council

• Ensured IELTS exam procedures and regulations were followed

• Managed candidate seating and timing

• Maintained a professional and disruption-free exam environment

Call Center Operator

LLC 'GRAN', Tashkent, Uzbekistan

• Answered incoming calls and provided product/service information

• Documented orders and customer requests

• Prepared reports on completed work

Sales Manager

LLC 'Telecontact', Tashkent, Uzbekistan

• Consulted customers about services and solutions

• Processed customer applications and orders

• Maintained customer database and reports

Feb 2021 – Apr 2023

Mar 2020 – Mar 2024

Jun 2020 – Feb 2021

Jul 2019 – Jun 2020

EDUCATION

Bachelor’s Degree in Engineering – Kimyo International University (Oct 2018 – Jun 2022)

High School Diploma – Banking – Tashkent Economy and Business College (Sep 2015 – Jun 2018)

LICENSES & CERTIFICATIONS

Google Digital Marketing & E-commerce Certifications

Financial Analysis – University of Illinois (Coursera)